Privacy Policy – Kasthamandap HMS
Effective Date: July 31, 2026
Kasthamandap HMS ("we", "our", or "us"), developed by Kasthamandap., is committed to protecting your privacy. This Privacy Policy explains how the Kasthamandap HMS mobile application collects, uses, stores, and protects your information.
1. Information We Collect
Depending on your organization's implementation, the app may collect:
- User name and login credentials
- Email address and phone number (if provided)
- Hotel operational data such as reservations, guest details, room status, billing, inventory, and reports
- Device information such as device model, operating system, app version, and crash logs
2. How We Use Your Information
We use the collected information to:
- Authenticate users
- Provide hotel management services
- Process reservations and billing
- Generate operational reports
- Improve application performance and security
- Provide customer support
3. Data Sharing
We do not sell or rent your personal information.
Your data may only be shared:
- With your hotel or organization using Kasthamandap HMS
- When required by applicable law
- With trusted service providers necessary to operate the application
4. Data Security
We use industry-standard security measures, including encrypted communication (HTTPS/TLS), authentication controls, and secure servers to protect your information from unauthorized access, alteration, or disclosure.
5. Data Retention
Data is retained only as long as necessary to provide the service or comply with legal obligations. Your organization controls operational data stored within the system.
6. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information, subject to legal or contractual obligations
Please contact your hotel administrator or us for assistance.
7. Third-Party Services
The application may use trusted third-party services such as Google Play Services or Firebase for application functionality, analytics, or crash reporting where applicable.
8. Children's Privacy
Kasthamandap HMS is intended for hotel staff and authorized users. It is not intended for children under the age of 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
Kasthamandaphms
Email: info@kasthmandaphms.com
Contact :9801081990
If you have any questions regarding this Privacy Policy, please contact us using the details above.